Frequently Asked Questions
Everything you need to know about your Creō Studios experience.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How do I ensure I select the correct size?
Each product page features a detailed size guide with specific measurements. Creō Studios garments are designed with a modern, tailored fit; if you prefer an oversized look, we recommend sizing up.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. To initiate a return or exchange, please visit our online returns portal with your order number and email address.
Are your materials sustainably sourced?
Quality and ethics are at our core. We prioritize organic cotton, recycled fibers, and ethical manufacturing practices to ensure our high-fashion pieces have a low environmental impact.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How should I care for my Creō Studios garments?
To preserve the longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also located on the internal wash tag of every item.